Hide My Ass is a VPN service based in the UK. The company has been operational for more than 10 years now. As one of the commercial VPN service providers, Hide My Ass is king in this industry. Unlike other countries where VPNs are hosted, UK has compulsory and strict data retention laws. Although this makes it less appealing to privacy purists and torrenters who form the biggest percentage of VPN users, Hide My Ass has managed to cut a niche for itself in the market, through a wide selection of privacy-oriented features. It has more than 900 servers, spread over 350 locations in more than 190 countries.
Pricing and Plans
Unlike other VPN services, Hide My Ass does not offer a free trial or plan. Apart from that, its discounted prices are still high, compared to others. Nevertheless, Hide My Ass provides a single all-inclusive plan, with 3 different pricing tiers running from 1 month, 6 months, and 12 months. If you opt for the month-by-month basis, then you will be paying at least $10 every month.
On the other hand, if you subscribe to the 6-month plan, you will be paying an average of $6.66 every month. The annual plan is the cheapest, since you will pay at least $5 per month. You can use various payment options when signing up for this service, including all the major credit cards, bank transfer and PayPal. A bitcoin payment option was recently added.
You should check your account carefully, since the plans renew automatically, including the monthly plan. You can cancel the subscriptions every time you wish. The good news is that there is a 30-day money back guarantee, if you are not satisfied with the services.
Hide My Ass is remarkably useful for customers who want to surf anonymously from all parts of the world. In addition to that, its client can be configured to cycle from one server to the other at regular intervals. This makes it hard to isolate the user’s activity, thus protecting their personal information. It also supports SOCKS5 proxies, while providing a secure IP Bond feature. This feature allows you to allow certain applications during your online activity.
Once you have the service running, it provides convenient access to region-locked streaming websites and channels, such as YouTube and Netflix. Moreover, most of its servers provide remarkably fast and smooth video streaming and downloading. Hide My Ass offers OpenVPN-based customers for Windows, Android, iOS and Mac OS X, with instructions and a router.
Its main drawback is that it only permits two concurrent connections to run using the same account. This is much fewer than its competitors. Despite that, it has some amazing features, which are unique. For example, it offers a dedicated static IP address in a country of your choice, if you want a permanent end point. Additionally, you can download free Firefox and Chrome extensions, that come with an IP Checker, Web Proxy Service and a Panic Button.
Security and Privacy
Hide My Ass has more conditions and terms than any other provider on the market. However, it is always advisable to read them carefully, before you can sign up for their service. When you visit a company or a website, Hide My Ass collects your original IP address, together with your usernames and passwords.
This information is stored for up to 2 years, even after terminating the account. Additionally, some payment information is also stored for at least 2 years while communications with the support are retained for 6 months. Live chat details, which includes your IP address are also held for over 6 months. Although the company does not log your web activity, it retains your incoming IP address and the target IP address. This information is again kept for close to 3 months. As previously noted, Hide My Ass is based in the UK, where there are strict data laws. It is therefore understandable that the company wants to maintain a clean reputation.
Similar to other VPN service providers, this company offers various channels, which you can use to reach their customer service executives, including email and live chat. They are also present on various social media channels, including Google+, Facebook and Twitter.
Hide My Ass has the biggest number of servers around the world. Although you might be worried about the issue of privacy, they offer reliable and quality services. Despite the entry of other VPN service providers on the market, HideMyAss remains the biggest VPN provider in the world today.